Terms and Condition
At Aathira Jewelry, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a straightforward refund policy.
1. Returns: You may return any item within [number of days] days from the date of purchase for a full refund. To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in the original packaging.
2. Refund Process: To initiate a return, please contact our customer support team at [customer support email] to request a return authorization. Once your return is received and inspected, we will process your refund, and a credit will be applied to your original method of payment within [number of days] days.
3. Non-Refundable Items: Custom-made or personalized items may not be eligible for a refund unless there is a defect or error in the product. Shipping fees are non-refundable.
4. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part.
Please note that this refund policy is subject to change, and it is your responsibility to review it periodically for updates. If you have any questions or need further assistance, please contact our customer support team at email@example.com .